thanks toand for this item
In one of its quarterly reports for 1974 (maybe 1975), TRW's CEO opined that for too long we have worked to design systems that work like people, and that it was time for people to start working the way machines work.
That offended me.
Roughly 25 years later MicroSloth came out with Win95. That offended me, too. On campus (I had a research grant in the psych department.) I circulated a petition suggesting that users should sue that corporation for psychological abuse.
The importance of formal structure remains, even with modern communication technologies
The importance of formal structure in organizations remains, despite modern communication technologies such as e-mail.
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