pretty much sums it up!"It's often the non-expert, the outlier or the odd-ball, the person who isn't in charge who has the most innovative or important thing to say.You have to structure ways to hear that person or you will always drown him or her out. I call this collaboration by difference.It's a way of hearing the dissident or disruptive voice.And if you don't do it, you get group-think."–Cathy Davidson, Duke University professor
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